Hotstar, India’s largest video streaming service with greater than 300 million customers, disabled assist for Apple’s Safari net browser on Friday to mitigate a safety flaw that allowed unauthorized utilization of its platform, two sources conversant in the matter informed TechCrunch.

The incident comes at a time when the streaming service — operated by Star India, a part of 20th Century Fox that Disney acquired — enjoys peak consideration as thousands and thousands of individuals watch the continuing ICC World Cup cricket match on its platform.

As customers started to complain about not with the ability to use Hotstar on Safari, the corporate’s official assist account asserted that “technical limitations” on Apple’s half had been the bottleneck. “These limitations have been from Safari; there may be little or no we are able to do on this,” the account tweeted Friday night.

Sources at Hotstar informed TechCrunch that this was not an correct description of the occasion. As a substitute, firm’s engineers had recognized a safety gap that was being exploited by unauthorized customers to entry and distribute Hotstar’s content material — together with the premium catalog.

Hotstar intends to work on patching the flaw quickly after which reinstate assist for Safari, the sources stated.

The safety flaw can solely be exploited via Safari’s desktop and cellular browsers. On its web site, the corporate recommends customers to attempt Chrome and Firefox, or its cellular apps, to entry the service. Hotstar declined to remark.

Hotstar, which rivals Netflix and Amazon Prime Video in India, maintains a robust lead within the native video streaming market (based mostly on variety of customers and engagement). Final month, it claimed to set a brand new world report by drawing greater than 18 million viewers to a reside cricket match.

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